Facilitator Role: Becoming a Master Manager in the one-person Owner/Manager Business: 6 of 9 articles



Facilitator Role:

Introduction ● Director Role ● Producer Role ● Co-ordinator Role ● Monitor Role ● Mentor Role ● Facilitator Role ● Innovator Role ● Broker Role ● Integration and the Road to Mastery

[1] Becoming a Master Manager

[2] www.apm.org.uk Association of Project Managers (APM). Ex-council member.

[3] How to solve Big Problems in just 5 days

Introduction: The article based on the book [1] a “Competency Framework”. Its evolution and eight roles that a Manager should be doing day-to-day. These explained in each article, this being the sixth of nine. The hard part is honesty and self-analysis and doing each step.

Facilitator Role: Team Building[2] , Participative Decision Making[3], and Conflict Management.

Team Building: With the Client or Business Partners or Suppliers. Helps to improve the relationships and keep communication channels open.

Assessment: Based on their responses to my views.

Learning: Giving more reasoned views.

Analysis: Making deliverables easy.

Practice: Helps the team adjust the processes.

Application:    Able to agree on the approach to each project.

Participative Decision Making: In the one-person business this is the only way forward. It helps you operate in the Virtual Team with the Client or Business Partners or Suppliers.

Assessment: Virtual Teams need member's best efforts.

Learning:     How to work with others.

Analysis: Team decisions are easy.

Practice: Members develop a better approach.

Application: We let all Team members play their part.

Conflict Management: Another hard one, that requires thought. Personal control to keep relationships working and prevent losing work.

Assessment: Changes cause conflicts.

Learning:     The Team must agree on the way forward.

Analysis: We do not want to be caught out.

Practice: Helps Team members avoid conflict.

Application: Know how to overcome conflict.

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